DTE Offering Power Outage Credits

How long has your power been out?

Consumers Energy and DTE customers may be eligible for a $25 credit if they were without power for more than 16 hours as a result of recent electric outages.

Consumers are eligible for a credit under "normal conditions" if the utility fails to restore service within 16 hours after an outage resulting from conditions other than catastrophic conditions.

Credits are also available for repetitive interruptions if a customer experiences more than seven interruptions in a 12-month period.